Privacy Policy

Effective as of January 24, 2025

Introduction

Welcome to CognitiveAi.Co's ("Cognitive AI") Privacy Policy. This policy outlines how Cognitive AI collects, uses, and safeguards information obtained from Cognitive AI.com and other affiliated Cognitive AI websites (collectively referred to as the "Site"). This policy is designed to inform our customers and users about our privacy practices.

Information Collected

We collect various types of information from you, including:

Your name and email address when you subscribe to Cognitive AI's Pixels.
Information you provide when you log into your subscription account, participate in promotions, respond to surveys, contact us, or make other information requests.
Any data required for providing our services.
Like most websites, we use cookies to enhance your experience, gather general Site visitor information, and track Site visits. Details about cookies and their usage are provided in the Cookies and Tracking Technologies section below.

How We Use Your Information

The information we collect serves various purposes, including:

Improving customer service by effectively responding to customer inquiries and support needs.
Responding to your requests or other forms of correspondence.
Sending you emails related to your subscription to Cognitive AI's Pixels, your request for information, company news, updates, promotions, recalls, and other relevant information.
Administering and fulfilling marketing promotions, surveys, or other site features.

We may share information with trusted third-party companies, entities, and individuals to perform functions on Cognitive AI's behalf, such as marketing and promotional services, billing authentication, and data hosting, as well as posting customer ratings and reviews. These third parties are required to handle your personal information confidentially and only to the extent necessary to fulfill their functions.

Protecting Your Information

We employ a range of security measures to safeguard your personal information when you submit requests or access your personal data. These measures, encrypted databases, and technology to ensure secure data transmission over the internet. While we maintain stringent security measures, please note that no data transmission over the internet can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Cognitive AI and trusted third-party vendors collect information about users over time across our Site and other services. We utilize tracking tools such as Cookies, and other similar technologies. These technologies are employed to:

Recognize new or returning customers, including storing registered user passwords.
Enhance our website's functionality.
Serve interest-based or targeted advertising.
Analyze user behavior and browsing activities to better understand customer interests.
Measure the effectiveness of our advertising and website usage.

You can control the types of cookies downloaded to your computer by adjusting your web browser settings. Browsers typically allow you to refuse new browser cookies, receive notifications about new cookies, and disable existing ones. Specific instructions for your browser can be found at www.allaboutcookies.org. Additionally, mobile device settings may permit you to restrict certain information sharing between app platforms like Apple® and Google® and websites like ours. For example, you may limit the use of mobile device advertising identifiers by adjusting your advertising preferences on mobile devices through your device settings:

iOS Devices: Go to Settings > Privacy & Security > Apple Advertising > Personalized Ads
Android Devices: Go to Google Settings > Privacy > Advanced > Ads > Opt Out of Ads Personalization

Please note that disabling these tools may limit certain features of our services. Our services do not respond to "do not track" signals from browsers.

Disclosure to Third Parties

We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or network integrity and security purposes. We may also disclose personal information and IP addresses when required by law or to protect our rights, property, or the safety of our website visitors.

Online Privacy Policy Only

This Privacy Policy applies solely to information collected through our Site and does not cover offline information collection.

Third-Party Websites

Our Site may feature content or applications served by third parties, including content providers, chat services, and application providers. These third-party websites may use cookies and other tracking technologies to collect information about your online activities. Their practices may differ from ours, and we do not endorse their privacy policies. Please refer to the privacy policies of these third-party websites for further information.

Children Under 18

Our Site is not directed at, and we do not knowingly collect personal information from children under 18 years of age. If you are under 18, you may only use our Site with parental or guardian involvement. We encourage parents and legal guardians to monitor their children's internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information through the Site without permission. If you are under the age of 18, please do not submit any personal information at our Site or in person at our stores. If you have reason to believe that a child under the age of 18 has provided personal information to us through the Site, please contact us.

Your Consent

By using our Site, you consent to our privacy policy.

State-Specific Privacy Rights

Depending on where you live, you may have specific privacy rights as mandated by your state's laws. Below, we first outline these rights for residents of Colorado, Connecticut, Nevada, and Virginia. We then outline these rights for residents of California in a separate section.

Colorado, Connecticut, Nevada, And Virginia Privacy Rights

In Colorado, Connecticut, and Virginia, you possess the following privacy rights regarding your personal information:

Access, Correction, and Deletion: You have the right to access, correct, and delete specific personal information that we collect about you. When you request access, you can receive this information in a portable and user-friendly format.
Control Over Personal Information: You have the power to restrict the use of your personal information for targeted advertising, prevent the sale of your personal information, and manage the use of sensitive personal information. Discrimination against you for exercising these rights is prohibited.
Submitting Requests: You can submit requests to exercise your access, correction, and deletion rights through a data rights request. Refer to the Contact Us and Opt-Out section below for instructions. Additionally, a data request feature is available enabling users to initiate these requests. The website will automatically gather all relevant data from both internal and third-party sources associated with the user, and a ZIP file containing this data will be available for download for 7 days.
Opting Out of Targeted Advertising: To opt out of targeted advertising and the sharing or sale of personal information, please refer to the Contact Us and Opt-Out section below for instructions.

Nevada residents have the option to opt out of the sale of specific types of their information to other companies. Currently, Cognitive AI does not engage in any such sales.

California Privacy Rights

California residents have rights under the California Consumer Privacy Act ("CCPA") that include receiving notice about the categories of personal information we collect, the purposes for which we use these categories, and the retention duration of this information. You also have the right to be informed about your rights under the CCPA.

Collection, Use, and Retention of Personal Information

As a California resident, you have the right to know about the personal information we collect, where we obtain it, and the reasons for its use. We are also required to disclose how we determine the retention period for this information.

We determine retention periods based on several criteria, including the purpose for which the information is used, legal obligations, security needs, privacy impact on individuals, and the management of information across our systems. Different retention periods may apply to individual pieces of personal information depending on their use cases.

The following chart provides information about what we collect, how we use it, and additional retention considerations that arise when we apply these criteria to such information. California law requires us to provide this information using the categories enumerated in the law. Some elements of personal information may fall into multiple categories.


Identifiers
Additional categories of information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	Examples of information collected: We do not currently collect this type of information. Source(s) of information: N/A Purpose(s) of collection and use: N/A Retention Considerations: N/A
Protected Classifications under CA or Federal Law	Examples of information collected: Age (including date of birth); gender; disability status; veteran status. Source(s) of information: Directly from you; automatically when you interact with us. Purpose(s) of collection and use: All purposes listed in "Our Use of Personal Information" above. Retention Considerations: Information will be retained for the length of time for which you subscribe to Cognitive AI's Pixels and/or participate in any of our promotional campaigns, plus a reasonable period thereafter.
Commercial Information	Examples of information collected: Feedback information you provide through the Services or responses to surveys. Source(s) of information: Directly from you; automatically when you interact with us. Purpose(s) of collection and use: All purposes listed in "Our Use of Personal Information" above. Retention Considerations: Information will be retained for the length of time for which you subscribe to Cognitive AI's Pixels, participate in any of our promotional campaigns, and/or respond to surveys, plus a reasonable period thereafter.
Biometric Information	Examples of information collected: We do not currently collect this type of information. Source(s) of information: N/A Purpose(s) of collection and use: N/A Retention Considerations: N/A
Sensitive Personal Information	Examples of information collected: We do not currently collect this type of information. Source(s) of information: N/A Purpose(s) of collection and use: N/A Retention Considerations: N/A
Internet or Electronic Network Activity Information	Examples of information collected: Device identifiers (MAC address); device type and operating system; mobile network information; cookie or tracking pixel information; usage information (information about products or pages you browse and other interactions with our Site); online session monitoring; chat transcripts. Source(s) of information: Automatically when you interact with us online. Purpose(s) of collection and use: All purposes listed in "Our Use of Personal Information" above. Retention Considerations: We dispose of this information on a regular basis, when no longer reasonably necessary for a business purpose.
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information	Examples of information collected: Call recordings such as customer service calls. Source(s) of information: Directly from you; automatically when you interact with us. Purpose(s) of collection and use: All purposes listed in "Our Use of Personal Information" above. Retention Considerations: We dispose of this information on a regular basis when no longer reasonably necessary for a business purpose.
Professional or Employment-Related Information	Examples of information collected: We do not currently collect this type of information. Source(s) of information: N/A Purpose(s) of collection and use: N/A Retention Considerations: N/A
Inferences Drawn About You	Examples of information collected: Interests; preferences. Source(s) of information: Directly from you; automatically when you interact with us, and/or respond to our surveys. Purpose(s) of collection and use: All purposes listed in "Our Use of Personal Information" above. Retention Considerations: Information will be retained for the length of time for which your account at Cognitive AI's Pixels is active (i.e., not deleted), plus a reasonable period thereafter.

Disclosure of Personal Information

California law mandates that we inform you that we do not "sell" or "share" your information with any third parties except as expressly set forth in the How We Use Your Information and the Disclosure to Third Parties sections above.

Right to Know, Correct, and Request Deletion

As a California resident, you have the right to request information about the personal information we collect and use. You can also request the deletion of certain personal information and correction of inaccuracies. Refer to the Contact Us and Opt-Out section below for instructions.

Right to Opt Out of Sale of Personal Information

This provision of California law does not apply to us because we do not "sell" your information to any third parties.

Right to Restrict Use of Sensitive Personal Information

This provision of California law does not apply to us because we do not collect, process or use any of sensitive personal information.

Right to Non-Descrimination

You have the right to exercise your privacy rights without facing discriminatory treatment.

Contact Us and Opt Out

If you have questions or concerns about our online policy, wish to opt out of subscriptions, or have privacy and data retention requests, you can reach us at:

Cognitive AI LLC, c/o Kaufman & Company, P.A., 255 Alhambra Circle, Suite 330, Coral Gables, Florida 33134, telephone #: 754.216.1263.

You can also use the Contact Us form available: www.cognitiveai.co/contact.

For more information about opting out of data collection programs, you can visit the:

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time in order to address Cognitive AI future developments, changes in industry trends, or changes in legal requirements. If we materially alter the terms of this Privacy Policy, we will post the revised Privacy Policy on the Site and provide other notification as required by applicable law.

Any changes will become effective upon the posting of the revised Privacy Policy on the Site. You can determine when the Privacy Policy was last revised by referring to the "Effective Date" on the top of this Privacy Policy.

By continuing to use the Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with any or all of the terms of our Privacy Policy as in effect at any time, you should not continue to use the Site.

Territorial Use Restrictions and Jurisdictions

These web pages are controlled and operated by Cognitive AI in the United States. We make no representation that this Privacy Policy complies with laws outside the United States. Those accessing our pages from locations outside the United States do so at their own initiative and risk. This Privacy Policy and all related policies are governed by the laws of the State of Florida. Any claims, disputes, or lawsuits arising from or related to this Privacy Policy will be resolved or adjudicated solely in Miami-Dade County, Florida.